(Inspired by the Social Capital Index located here on xigi.net, two analysts are posting their take on the enterprises listed in Deals in Play. Deals in Play is a new feature of the Social Capital Index that lists social ventures actively seeking capital. Following is Andrea McGrath’s analysis of one of these enterprises.)
PRO BONO MANAGER
By Andrea McGrath
Pro Bono Net is a nonprofit organization focused on improving access to justice for millions of poor people facing legal problems without legal assistance. Their core activities involve innovative/improved use of technology in the nonprofit legal sector, facilitating collaboration among advocates working on similar sector issues, and increasing the number and impact of pro bono lawyers. Their main programs include:
Probono.net - online resource for attorneys, law professors, students, and social services advocates; also connects pro bono attorneys with opportunities, training events, mentors, and searchable libraries (45,000 members)
LawHelp.org - online resource helping low and moderate-income people find free legal aid programs in their communities, answers to questions about their legal rights, court information, links to social service agencies, and more ((the site won the 2007 Webby Award for Best Law site)
Online Document Assembly - centralized effort to provide online legal document assembly for poverty law and court access to justice programs nationally; also increases access to resources for self-represented litigants and improves efficiency for legal aid, pro bono and courts-based access to justice programs
Pro Bono Net seeks funding for one of its new programs - Pro Bono Manager - which was started with $900,000 in grant capital from the Gates Foundation and Booth Harris law firm. Pro Bono Manager is a hosted web application that helps increase the capacity, effectiveness and efficiency of law firms’ pro bono programs. The site integrates content for pro bono lawyers on training events, volunteer opportunities and news with key tools for law firms such as reporting, knowledge management and lawyer matching tools that draw on data from firm’s internal systems (personnel, billing, time keeping, etc..) It will include firm-branded portals connecting firm lawyers to a national network of pro bono and legal aid organizations, and case tracking and engagement reporting tools.
This service looks like a good bet! Organizational, market, and team strengths include:(1) Value Statement: pro bono net has developed a solid 'value' proposition for law firms in terms of time/money saved, increased efficiencies and case/impact reporting, and their potential to impact clients' critical goal of lawyer retention; (2) Hire and Retention Tool: according to industry surveys, a law firm's pro bono services are ranked #2 in importance (after revenue) in how lawyers rate law firms; (3) Market Spend: law firms are spending $5 BB annually on technology; (4) Market penetration: pro bono net has initial competitive advantages through its law firm penetration (clients include 3 of the top 10 firms) and public interest law penetration (including strong (and somewhat proprietary) public interest legal content); (5) Channel Partners: pro bono net has developed partnerships in sales/marketing channel with ALM and LexisNexis.
Dialogue Questions
What is the potential of an earned income strategy (law firms as clients)?
Would earned income stream affect its philanthropic supporters?
Any possible thoughts on exit strategies for business when it develops
Social Impact
Revenue from this business model could dramatically increase the financial support for Pro Bono Net's CORE nonprofit programs - focused on increasing the number of low income people accessing legal assistance, supporting a community of public interest lawyers and organizations providing this assistance
Value of the product to law firms - and pro bon lawyers (supply) could increase both the time given and the value/impact of pro bono legal services